Returns & Exchanges
We want you to breathe easy with your Molekule purchase, which is why we offer a 30-day trial period. If you are not completely satisfied with your air purifier, you can return it for a full refund within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Pack Your Device
Place the Molekule unit and its original power cable securely back into the original protective packaging.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your boxed device.
Drop Off and Refund
Bring your package to the designated carrier location; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing